Workflow automation

We automate your workflow
and plug in the latest AI
so you never fall behind.

We automate the repetitive parts of your business — orders, payments, fulfillment, emails, follow-ups — and keep it all running on the newest AI. Less busywork. Fewer mistakes. Always a step ahead.

Run by the person who builds it · Fixed price, never hourly · You own everything we build
01

Order In

Your storefront captures the sale.

02

Payment

Stripe clears and confirms it.

03

Fulfillment

Production or pick fires automatically.

04

Customer Email

Receipt, tracking, follow-up — sent.

05

Morning Brief

Sales & actions, before 8am.

What this actually is

Your busywork, done for you — automatically.

Every order-driven business runs on the same repetitive steps: something comes in, moves through stages, and a person pushes it along by hand — copying orders between programs, retyping the same email, checking five tabs to see how the day is going.

One Pass does all of it for you. It connects your storefront, payments, fulfillment, and inbox, and moves each order forward on its own — made, paid, tracked, and emailed without anyone touching it. Your team just gets a short morning list of what actually needs a decision.

"Right now that order passes through six people. We make it one pass — no one has to touch it."
What we build

Three connected pieces. You pick how many you want.

Each one is built to have the next plugged into it, so nothing gets thrown away when you upgrade.

Build 1

Your Website

The public page customers see — built new or rebuilt so it's faster and easier to use, with a CMS so your team edits copy without calling a developer.

Build 2 · Core

Your Admin Console

A private page only your team sees. Every order, job, and customer sits in one list, and you push each to its next stage with a click — or it moves on its own. Nothing gets lost.

Build 3

Your Outreach Console

Where questions from new customers land. It qualifies them, drafts a personal reply to each, keeps following up until someone answers, and runs your email marketing — so nobody gets ignored.

The catalogue

Under the hood: eight modules.

Clients buy named modules, not hours. They assemble around whatever workflow you already run.

A

The Website

Built or rebuilt. Mobile-first, fast, CMS, checkout, SEO, analytics.

B · Core

Admin Console

Every sale, order, job & enquiry in one place. Stages, flags, assignment, search, history.

C

Outreach Console

Enquiries land, get qualified, get AI-drafted replies & sequenced follow-up.

D

Payments & Fulfillment

Stripe wired to whoever fills the work. Order state machine, retries, refunds, tracking.

E

Email & Lifecycle

Receipts, confirmations, delays, abandoned cart, review requests, win-back.

F

Morning Brief

Yesterday's sales, month-to-date, what's stuck, leads to reply, today's action list.

G · Next

Marketing Layer

Campaigns, CRM, ad audiences & sales data kept in sync.

H

Ongoing Ops

Monitoring, incident response, monthly enhancements, staying current. In every retainer.

How we work with you

From first call to live in weeks — not months.

One accountable person the whole way through. No account managers, no handoffs, no junior developer learning on your project.

Step 1

Discovery call

A 30-minute call. You show us how your business runs today; we spot the steps eating your time.

Step 2

A fixed-price plan

We map your workflow and send a clear proposal — one setup fee, one monthly price. Never hourly, no surprises.

Step 3

We build it

Your website, console, and automations, built around how you already work — usually 3–10 weeks.

Step 4

Launch & look after it

We go live under your domain, hand over everything (you own it all), and keep it current as AI moves.

Where we fit

Cheaper than hiring. Sturdier than duct-taping apps together.

One Pass sits in the gap between doing it yourself and paying a big agency — bespoke to your business, without the agency price tag.

One PassDIY apps
(Zapier / Make)
Hiring someoneA big agency
What it costsOne fixed setup fee + flat monthly$300–800/mo in subscriptions, plus your hours to build it$40,000+/yr for a part-time hire$60,000–130,000 for the same scope
Built around your exact workflowYes — bespoke to youRoughly — until it breaks at the seamsOnly as fast as they can typeYes
Who fixes it when it breaksWe do — one accountable personYou doThey do — until they leaveAccount managers & junior devs
Kept current as AI changesYes — every monthYou keep up yourselfUnlikelyUsually an extra cost
You own everythingYes — code, site & dataSometimes
Pricing

One setup fee. One monthly retainer. Never hourly.

One fixed setup fee and one flat monthly retainer — never an hourly invoice, never a surprise. A system that saves 10–15 hours a week is worth $20,000–30,000 a year in recovered time, so most builds pay for themselves inside the first year. All figures in CAD.

Entry

Starter

$7,500Setup · one time
+ $400 / month
Modules A + E · 3–4 weeks
  • A proper website, built or rebuilt
  • Every customer email sends itself — receipt, confirmation, shipped, follow-up
  • You edit your own pages, no phone call needed

Best for a smaller business that needs to look credible online and stop doing customer emails by hand.

Choose Starter
Most businesses pick this
Growth

Growth

$22,000Setup · one time
+ $1,650 / month
Modules A · B · D · E · F · 6–10 weeks
  • Everything in Starter
  • Your private admin dashboard — every order in one place, always current
  • Payment wired straight to fulfillment — the work starts the moment they pay
  • One morning message with the whole picture

Best for a business busy enough that keeping track has become a job of its own — someone spends hours a week moving information between programs.

Choose Growth
Everything

Full Operations

$38,000Setup · one time
+ $2,750 / month
Modules A–H · 10–16 weeks
  • Everything in Growth
  • Outreach console — every enquiry answered, usually within minutes, followed up until they reply
  • Marketing, CRM & sales numbers all kept in step
  • At-risk customers surface on your morning brief

Best for a business ready to grow that knows it's losing money on enquiries it never got back to.

Choose Full Operations

Not sure which fits? Tell us about your business and we'll recommend the right tier — or start with a single module and add the rest later.

Why it works

We don't just build this. We run on it.

The exact system we'd build for you already runs our own business — website, admin console, automated payments and fulfillment, outreach, and a daily brief. It's live and handling real orders right now. So you're not buying a promise, you're buying something already proven.

Labour back

Manual order admin runs 10–20 hours a week in a growing store. At loaded rates, that's $18,000–47,000 a year. Automation recovers most of it — and it repeats every year.

Errors gone

Re-entry produces wrong addresses, missed orders, duplicate shipments — each costs the reship, the refund, the support time, sometimes the customer.

You own it

The code, the website, the accounts — all yours, on final payment. Full documentation, nothing locked to us. No proprietary trap.

Any industry

A bakery, a law firm, a workshop, and an online shop all have the same shape: something comes in, moves through stages, someone pushes it along. Only the words change.

The questions everyone asks

Straight answers.

Why is there a monthly fee?

Because it's not a thing we hand over and walk away from. We watch it, fix it the moment something breaks, keep improving it, and keep it current as technology (and AI tooling) shifts. Software nobody looks after eventually stops working.

Can I start small and add more later?

Yes — most people do. Each piece is built so the next one plugs into it. Nothing gets thrown away when you upgrade.

Do I have to change how my business works?

No. We build around how you already do things. The point is to make your process faster, not to make you learn someone else's.

What if I want to leave?

You own everything we build — the code, the website, the accounts. It's all yours, nothing is locked to us.

How do I know it'll work for my industry?

Underneath, almost every order-driven business is the same shape. We run a live production system already, and we'll show it to you. We also offer a paid discovery audit as a low-risk first step, credited against your build.

Isn't this just apps and Zapier?

Sometimes that's enough, and we'll tell you honestly if it is. But stacked apps break at the seams, cost hundreds a month in subscriptions, and nobody owns the failures. Custom fits your actual process, and one accountable person owns it when it breaks.

What if I already have a website?

Great — we'll build around it or rebuild it, whichever is faster and better for you. If yours is solid, we can skip the website and put that budget straight into the automation.

How long until it's live?

Roughly 3–4 weeks for Starter, 6–10 for Growth, and 10–16 for Full Operations. We move fast because we build with the newest AI tooling — that speed is the whole point.

Start a project

Tell us about your business.

The more detail you give, the sharper our proposal. This is everything we need to map your workflow and recommend the right build — it takes about 5 minutes, and there's no commitment.

Who you are
Your brand & style — so we match your look, feel & voice
What you want
How your work flows today
Your current tools
The goal